Sunday, July 13, 2008

Client Service Insights...(CSI/Season 2) Just Getting Started

When I stepped back in to the blogosphere after I concluded Season 1, I promised myself that if I were going to get started again, I'd be in it to stay and have even more fun than I did the last time. The former will serve as an ongoing commitment, and I am enjoying my blog more than ever. I hope you are as well.

While my posting pace may pale in comparison to some of the uber-bloggers out there, I'm pleased to have reached 100 posts in just inside of four months - March 21, 2008 to date. I tell people all the time that a blog is a bit like a plant, you have to water it regularly for it to remain healthy and grow. What's more, you have to use good water. I try to provide quality content with each and every post. It's the least I can do when I consider the quality of the blogs I most enjoy reading. I do my best to return the favor, and I take that commitment very seriously.

During Season 1, I celebrated 100 posts as a milestone. Today, I know enough to simply note it as a foundation for offering new, fresh content for the future. That said, if you like what you see here at CSI/Season 2, I humbly ask you to spread the word. Invite your friends, link to your favorite posts, engage in the conversation with your comments, subscribe to the RSS feed, and most importantly, tell me what you'd like to talk about in this forum.

I look forward to inviting more special guests, celebrating International Talk Like A Pirate Day (a valuable client service skill BTW), and bringing back CSI's Halloween contest, where you recount your scariest client service story for a chance to win your favorite scary movie DVD to watch on Halloween! Will Lauren Vargas win again? Or will your scary story prevail?

Thank you all for everything. Your generosity is what makes this fun!


  1. 100 posts in four months is a pretty decent track record . . . cheers.

  2. Thanks Boyd. I've been really enjoying your blog Intangibles as well. Blogs such as yours keep me focused on trying to offer the best posts I can as often as I can. I appreciate your support! Cheers to you as well.



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