Monday, December 22, 2008

World's Best Client Service?

Well, I can't be sure exactly. There are some amazing client service organizations out there, and as I stated in one of my earlier posts, it should be noted that world's best client service organizations are not the ones seeking bailouts. Maybe great client/customer service matters after all.

So during this holiday season, for those of us who'd rather do our shopping from the comforts of home, there may be no better place to do so than amazon.com. For my money, amazon doesn't just deliver the best service among internet retailers, but arguably the best among everyone.

The site has just about anything you want. It's easy to navigate, even easier to place an order (or gift order) , and if you shop them often enough, you don't have to re-enter the same information over and over again. Amazon has a great tracking sytem and, best of all, if you have a question or problem, the Click-to-Call service is hard to beat. It's not only that you receive a call from an amazon.com rep at the click of your mouse, but the representative already knows why you're calling and stands ready to help you.

So if you have any last minute shopping, consider a place where you'll get great prices and world class service!

Happy Holidays!

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