tag:blogger.com,1999:blog-8879779555304468045.post3494027005020429107..comments2023-09-13T05:47:20.964-07:00Comments on Client Service Insights (CSI): Well MeaningLeo Bottaryhttp://www.blogger.com/profile/10043698095787343204noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8879779555304468045.post-87769491584603040522008-05-29T08:35:00.000-07:002008-05-29T08:35:00.000-07:00I completely agree. I've found that with one-to-on...I completely agree. <BR/><BR/>I've found that with one-to-one communications, many times misunderstandings happen not because one person didn't communicate clearly, but because the two parties hold different meanings of key words used in the discussion. It's one reason why I started asking a simple, one word question whenever I think something could have multiple interpretations - "Meaning...?" <BR/><BR/>It's my way of asking the other person to specifically describe how they are defining X to make sure we're both on the same page. It saves a lot of time and frustration, trust me.<BR/><BR/>And, of course, if that can happen between two people, it certainly can happen within larger discussions. It requires us to refrain from assuming others know what we mean and trains us to clearly communicate not only our words, but our meaning of said words.<BR/><BR/>david<BR/>www.relentlesspr.comAnonymousnoreply@blogger.com