tag:blogger.com,1999:blog-8879779555304468045.post3394814307389835966..comments2023-09-13T05:47:20.964-07:00Comments on Client Service Insights (CSI): Lessons LearnedLeo Bottaryhttp://www.blogger.com/profile/10043698095787343204noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8879779555304468045.post-35875313019174913912009-09-23T20:00:34.000-07:002009-09-23T20:00:34.000-07:00Clients aren't always right, they're just ...Clients aren't always right, they're just clients. I think we have to teach students to keep their eyes wide open and to grasp the concept of enlightened self-interest. Thanks to you both for your comments! <br /><br />Recent blog:=- <a href="http://feedproxy.google.com/~r/ClientServiceInsightscsi/season2/~3/x3x3jws-yB8/lessons-learned.html" rel="nofollow"> Lessons Learned</a>leobottarynoreply@blogger.comtag:blogger.com,1999:blog-8879779555304468045.post-58475120832719272172009-09-23T09:09:44.000-07:002009-09-23T09:09:44.000-07:00One of our clients is a school that offers Graphic...One of our clients is a school that offers Graphic Design, including a course that pairs the students with non-profit agencies for two quarters so the students can help with the agencies' promotional needs. While the partnerships usually work very well, I am pretty sure some of the students have learned similar lessons about working with difficult clients!Guestnoreply@blogger.comtag:blogger.com,1999:blog-8879779555304468045.post-85806201377034929672009-09-23T08:15:54.000-07:002009-09-23T08:15:54.000-07:00Great piece! Thanks for writing it. I teach publ...Great piece! Thanks for writing it. I teach public relations and we, too, handle real clients in our classes. Students need to learn the art of client relations. While in school, they are so used to courses revolving around their needs and their work. They must learn that in public relations, everything revolves around the client and its needs. Clients don't always tell you if they think your proposal stinks. They can just ignore it if they don't like it. We spend time in my classes talking about client relations and managing client expectations. Students must learn that public relations is never about THEM, it's about meeting the client's needs.Guestnoreply@blogger.com