tag:blogger.com,1999:blog-8879779555304468045.post3344178620948844267..comments2023-09-13T05:47:20.964-07:00Comments on Client Service Insights (CSI): Be Helpful?Leo Bottaryhttp://www.blogger.com/profile/10043698095787343204noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8879779555304468045.post-47667698765361250662008-05-21T19:02:00.000-07:002008-05-21T19:02:00.000-07:00I get a kick out of brevity. Sometimes, it's the r...I get a kick out of brevity. Sometimes, it's the right thing to do. Be brief. <BR/><BR/>I'm glad it resonated. I like Lara's ideas, too. : )Chris Broganhttps://www.blogger.com/profile/01846579129507779564noreply@blogger.comtag:blogger.com,1999:blog-8879779555304468045.post-17668364224522641692008-05-21T17:33:00.000-07:002008-05-21T17:33:00.000-07:00Lara, that's wonderful advice. I'm sure you don't...Lara, that's wonderful advice. I'm sure you don't ask the question as if you're afraid of the answer either, which is a real bonus!Leo Bottaryhttps://www.blogger.com/profile/10043698095787343204noreply@blogger.comtag:blogger.com,1999:blog-8879779555304468045.post-62635319245891562322008-05-21T14:08:00.000-07:002008-05-21T14:08:00.000-07:00So true, Leo. A long time ago, I received a fantas...So true, Leo. A long time ago, I received a fantastic piece of advice that has stayed with me ever since: regularly ask clients how else you can help them or what else you can take off their plate. I try to do this weekly but sometimes it's less as workflow allows - certainly, I at least do it monthly. It makes my clients feel taken care of and looked after, and it sometimes results in new projects and income. Either way, it's great client service.Anonymousnoreply@blogger.com