Monday, October 5, 2009

Remember To Close Your Questions!

If you're active on LinkedIn, you may have either asked or answered the many questions found on the site's Answer tab. It's a terrific feature where members can ask very specific questions and receive valuable insights from professionals who generously offer their expertise - expertise not so easily gained elsewhere. Some people ask questions that involve business challenges in their organizations; some are looking for a broader perspective for crafting a blog post; while others may use the insights to educate students in undergraduate and graduate classrooms.

Unfortunately, people who take time to answer questions too often discover that it's a thankless task - literally. In many cases, the member asking the question neither writes a quick note of thanks nor properly "closes" the question to acknowledge helpful responses. I can see how it can be easy to forget sometimes, but that doesn't make it right.

As the questioner, you should treat those who take the time to answer your questions as "clients." It's a small courtesy considering that you're asking for their help. I've answered a number of questions on Linkedin, so I know how much time it can take to offer a thoughtful response. Next time you ask a question on LinkedIn, remember to acknowledge those who took time out of their day to respond and don't forget to "close" the question after the allotted period has expired.

Thank you for reading!

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